Can I request a copy of all the data pgbet link holds about me?

Yes. Open your account settings and navigate to Privacy & Security, or email support@pgbetlink.xyz with your request. We'll compile your complete data record — account info, transactions, login history — and deliver it within five business days.

Reference

Privacy Policy – How We Safeguard Your Account

When you open an account with pgbet link, your personal information and payment details are protected under clear, transparent privacy practices.

Data encryption on all transfersAccount access verification stepsWithdrawal processing transparency

Explore the Lobby Read FAQ

What Data We Collect and Why

pgbet link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

pgbet link collects personal information to set up your account, process payments, and comply with local regulations where local law permits. This includes your name, email, phone number, banking details and deposit history. We use encryption on all payment corridors — whether you fund via DANA,

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OVO, GoPay or QRIS — and we keep transaction records for verification and withdrawal processing. Your data is stored securely and accessed only by staff who need it to run your account. We do not sell your information to third parties. If you want to review,
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update or delete data associated with your account, contact our support team and we'll walk you through the process.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Privacy Questions – Contact Our Support Team

Our support team is available to answer any questions about how we handle your privacy, what data we hold on your account, or how to request changes to your information. You can reach us through live chat, email or phone during our standard support hours. We respond to privacy requests within five business days and walk you through every step.

Team online

Live Chat

Open live chat directly from your account dashboard. Our team is available seven days a week, 10 AM to 11 PM Jakarta time, to answer privacy questions or help you access your data.

Email Support

Send a formal data request to our privacy team at [email protected]. Include your account email and describe what information you need. We'll respond within five business days with full details.

Account Settings

From your account dashboard, navigate to Settings > Privacy & Security to view what data we have on file, update your details, or request a download of your full privacy record.

HOW WE OPERATE

Data Handling, Security and Your Rights

Security and transparency are core to how pgbet link runs. We encrypt all data at rest and in transit, use secure servers, and limit internal access to your information.

Encryption Standard

All data transfers, including deposits via DANA, OVO, GoPay and QRIS, use TLS 1.2 encryption. Your payment information is tokenised so we never store full card or bank account numbers on our servers.

Cookie & Tracking

We use cookies to keep you logged in, remember your game preferences, and track which lobby sections you visit. You can control cookie settings in your browser, though disabling them may affect account access and gameplay experience.

Data Retention

We keep your account information while your account is active plus seven years after closure for regulatory compliance. Transaction records are retained for withdrawal verification and dispute resolution.

Third-Party Sharing

We do not sell your data to marketing firms or data brokers. We share information only with payment processors and regulatory authorities where local law permits, and only the minimum data required.

Your Access Rights

You can request a complete download of all personal data we hold on your account, including deposit history, login records and account settings. Submit requests via email or live chat and we'll deliver the file within five business days.

Correction & Deletion

Found an error in your name or address? Contact support to correct it within 48 hours. Request account data deletion after closure, subject to our seven-year compliance hold for financial records.

Privacy Policy – Your Questions Answered

Here are the privacy questions we hear most often from Indonesia players. If you don't find what you're looking for, our support team is ready to help via live chat or email.

We collect your name, email, phone number, date of birth, and payment details to set up your wallet and process deposits via DANA, OVO, GoPay or QRIS. We also record your login activity, game history, and withdrawal requests for account security and regulatory compliance.

All DANA, OVO, GoPay and QRIS transactions are encrypted with TLS 1.2 and processed through secure payment gateways. Your banking details are tokenised — we never store your full account or card number in our system. Each deposit request is verified before funds clear into your lobby wallet.

Yes. Open your account settings and navigate to Privacy & Security, or email [email protected] with your request. We'll compile your complete data record — account info, transactions, login history — and deliver it within five business days.

We retain active-account data and transaction logs for seven years after your account closes. This supports withdrawal verification, dispute resolution, and compliance with local financial regulations where local law permits. You can request deletion of inactive records after that period.

Your account data is marked inactive but retained for seven years to support any pending withdrawals, chargebacks, or regulatory inquiries. Personal details can be deleted sooner if you request it in writing. Contact support to initiate the closure and data-review process.

No. We do not sell your personal data to marketers, data brokers, or third parties for profit. We share information only with payment processors and regulatory authorities where legally required, and only the minimum necessary to operate your account and comply with law.

Log in and go to Account Settings > Personal Details to update your email, phone or address. For corrections that affect your identity verification or withdrawal processing, contact live chat or email support. Most updates take effect within 24 hours; critical changes may require additional verification.

Privacy Policy – How We Safeguard Your Account

Privacy Questions – Contact Our Support Team

Live Chat

Email Support

Account Settings

Data Handling, Security and Your Rights

Encryption Standard

Cookie & Tracking

Data Retention

Third-Party Sharing

Your Access Rights

Correction & Deletion

Privacy Policy – Your Questions Answered

01 What personal information does pgbet link collect when I open an account?

02 How do you keep my payment information safe when I deposit?

03 Can I request a copy of all the data pgbet link holds about me?

04 How long does pgbet link keep my account and transaction records?

05 What happens to my data if I close my account?

06 Does pgbet link sell my information to other companies?

07 How can I update or correct information in my pgbet link account?

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